سياسة الاسترداد

At Bissani Accessories, we strive to ensure your satisfaction with every purchase.

If you are not completely happy with your order, we are here to help.

• You may return items within 3-5 days of receiving your order.
• items must be unused, unworn, and in their original packaging with all tags attached.
• Proof of purchase is required for all returns.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• if approved, refunds will be processed to your original payment method within 5-7 business days.
• Shipping fees are non-refundable.

Exchanges

• We offer exchanges for defective or damaged items. please contact us within 2-3 days of receiving your order to arrange replacement.

Non-Returnable Items

• Personalized or custom-made items.
• Sale or clearance items(final sale).
• Earrings (for Hygien reasons).

How to Initial a Return

To start a Return, please contact our customer service team at +96170082272